Shipping Policy

Effective Date: July 1, 2026

Vimano Ltd

At Vimano Ltd, we are committed to delivering your order safely and efficiently. This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. Order Processing

• Orders are processed within 1–3 business days after payment has been successfully received.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During periods of high demand, order processing may take slightly longer.

2. Shipping Time

Estimated delivery times are:

• Processing Time: 4–6 Business Days
• Shipping Time: 4–6 Business Days

Delivery estimates are provided for convenience and may vary depending on your location and the shipping carrier.

3. Shipping Locations

We currently ship to customers within the United States and selected international destinations.

If shipping is unavailable to your location, you will be notified before your order is processed.

4. Shipping Costs

Shipping costs are calculated during checkout based on your delivery location, product size, weight, and selected shipping method.

Where applicable, promotional free shipping offers will be clearly displayed on our website.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.

Tracking updates are provided by the shipping carrier and may take up to 24 hours to become active.

6. Delivery

While we make every effort to deliver your order within the estimated timeframe, delivery dates cannot be guaranteed.

Delays may occur due to:

• Severe weather conditions
• Carrier delays
• Customs inspections
• High shipping volumes
• Events beyond our reasonable control

Vimano Ltd is not responsible for delays caused by third-party shipping carriers or circumstances outside our control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, shipment delays or additional shipping charges may occur.

If you notice an error after placing your order, please contact us as soon as possible at:

contact@vimano.shop

8. Lost or Damaged Shipments

If your order arrives damaged or appears to be lost during transit, please contact us promptly.

We will work with the shipping carrier to investigate the issue and assist you in resolving the matter.

9. International Orders

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated.

Delivery times for international shipments may vary depending on customs processing.

10. Order Changes and Cancellations

If you need to modify or cancel your order, please contact us immediately.

Once an order has entered processing or has been shipped, we may be unable to make changes or cancel the shipment.

11. Contact Information

If you have any questions regarding shipping or your order, please contact us:

Vimano Ltd

Registered Office (United Kingdom)

71-75 Shelton Street
London
England
WC2H 9JQ

United States Mailing Address

1770 N Packer Rd
Springfield, MO 65803
United States

Email: contact@vimano.shop